Originally published as a review of protection claims data. The figures below describe 2022; they are not current claims rates and do not guarantee the outcome of an individual claim.
What the 2022 figures showed
The Association of British Insurers reported £6.85 billion in protection claims paid during 2022 across the products included in its release. That historical total shows that many claims were paid, but it does not prove that a particular insurer will accept a particular future claim or pay a particular amount.
What matters for your own policy
A claim depends on the cover being in force, the event meeting the policy definition and any applicable exclusions and conditions. Give complete and accurate information in an application and keep premiums and contact details up to date. Ask the insurer or your adviser to explain policy wording you do not understand. Do not treat industry averages as a substitute for your own policy documents.
For more on how to interpret claims figures, read What protection claims figures can—and cannot—tell you. To discuss personal protection options, start an adviser enquiry; this is not an instant online quote or a promise about a claim outcome.
